All Systems Operational
Website Operational
On-Site Player Operational
Embedded Player Operational
Conversion Operational
Upload Operational
Search Operational
API Operational
Mobile/ TV Apps ? Operational
Signup Operational
Stats Operational
Support System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - We have confirmed that the issue is resolved. All embedded and on site players should now be loading successfully. Thank you for your patience while we investigated this issue.
Mar 13, 20:30 EDT
Investigating - We started experiencing a high rate of player errors starting around 6:46p (ET). The player and thumbnails may fail to load on site or while embedded. Luckily, everything seems to have returned to a stable state, but we are continuing to investigate to prevent further occurrences. We will send an update once confirmed resolved. Thank you!
Mar 13, 19:48 EDT
Resolved - Our storage provider has confirmed that the issue has been resolved. We will continue monitoring on our end as well to ensure ongoing stability. Upload, thumbnails, and player performance should now be functioning as expected.
Mar 13, 02:25 EDT
Monitoring - Our systems are currently recovering and slowly returning to normal. We will continue to monitor to ensure ongoing stability. More updates to come!
Mar 13, 02:02 EDT
Identified - Our provider has identified the issue and is continuing to work on a solution. We hope to have another update to share with you soon.
Mar 13, 00:29 EDT
Investigating - We are currently investigating a widespread issue affecting our storage provider which can manifest in the following ways:

1) Thumbnails may fail to load
2) Degraded playback performance; more buffering events may occur during certain playback sessions and some videos may fail to load entirely.
3) Upload and conversion may unexpectedly fail for certain videos.

We are working to resolve these issues with our provider as quickly as possible. Thank you for your patience and understanding while we sort this out.
Mar 12, 23:10 EDT
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Resolved - Our engineers resolved the issue and the video conversion backlog fully caught up as of 8AM ET.
Mar 7, 08:12 EST
Investigating - We are aware of an issue with conversion not starting after a video is successfully uploaded to the site. This issue emerged at approximately 5AM ET. Our engineers are working to fix the issue as soon as possible, and we will post an update here when things are back to normal.
Mar 7, 06:07 EST