This incident has been resolved.
Sep 28, 20:43 EDT
A fix has been implemented and we are monitoring the results.
Sep 28, 17:54 EDT
The underlying issue has been resolved, but it will take some time to complete all pending conversions. Please do not attempt to replace or re-upload your video, as this will only place you farther back in the queue. Your conversions should begin shortly. Our apologies for the inconvenience!
Sep 28, 17:28 EDT
The issue has been identified and a fix is being implemented.
Sep 28, 16:54 EDT
Our engineers are investigating an issue that is preventing conversions from beginning after upload is complete. We hope to have things back to normal shortly — stay tuned!
Sep 28, 16:30 EDT