Update - We would like to provide an update regarding the recent webinar email issue that some of our valued customers have been experiencing.
We are pleased to inform you that the problem has been resolved for our enterprise customers and some of our self-serve customers are still encountering difficulties with sending emails through our platform.

Team is still investigating the issue for self-serve customers.

May 26, 2023 - 11:51 EDT
Investigating - The following Webinar services have been temporarily disabled.
1. Email send service.
2. CSV Upload.

May 25, 2023 - 11:13 EDT
Website Operational
Billing ? Operational
On-Site Player Partial Outage
Embedded Player Operational
Upload Partial Outage
Create Operational
Conversion ? Operational
API Operational
Mobile/ TV Apps ? Operational
Live Analytics Operational
Support Systems ? Operational
Live streaming features Operational
VOD Analytics Operational
Record Operational
Trimmer ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

Unresolved incident: Webinar Triggered Emails and Upload CSV feature have been disabled.

May 25, 2023
Resolved - The issue was with rollouts on 5/24/23. We have restored an older build to resolve the problem.
May 25, 03:16 EDT
Investigating - there is currently an issue with accessing the logout home page and marketing pages on Vimeo
May 25, 01:58 EDT
May 24, 2023
Resolved - This incident has been resolved.
May 24, 19:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 18:59 EDT
Identified - The issue has been identified and a fix is being implemented.
May 24, 17:43 EDT
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Resolved - The incident has been resolved.
May 18, 14:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 14:06 EDT
Identified - The issue has been identified and a fix is being implemented.
May 18, 13:40 EDT
Investigating - Some webinars are experiencing delays in playback. We are currently investigating this issue.
May 18, 11:48 EDT
May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.