All Systems Operational

Website Operational
Billing Operational
On-Site Player Operational
Embedded Player Operational
Upload Operational
Create Operational
Conversion Operational
API Operational
Mobile/ TV Apps Operational
Live Analytics Operational
Support Systems Operational
Live streaming features Operational
VOD Analytics Operational
Record Operational
Editor Operational
Interactive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

Delays processing new video uploads
Resolved - Video processing is back to normal and new uploads are completing as usual. Videos uploaded earlier today that were delayed are finishing processing on their own, no action is needed.
Nov 9, 13:58 EST
Monitoring - Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
Nov 9, 10:14 EST
Identified - We've identified the cause of the delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.
Nov 9, 09:48 EST
Investigating - We are investigating reports that newly uploaded videos are taking longer than usual to finish processing. Some videos may show "Upload pending" or "Preparing optimization" for an extended time, and may not appear as finished. Playback of existing videos and the rest of the site are working normally. We will share an update as soon as we have more information.
Nov 9, 09:44 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Delays processing new video uploads
Resolved - This incident has been resolved.
Oct 29, 15:40 EDT
Monitoring - Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
Oct 29, 15:22 EDT
Update - We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.
Oct 29, 14:54 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 14:03 EDT
Investigating - We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.
Oct 29, 14:03 EDT

Oct 28, 2026

Delays processing new video uploads
Resolved - This incident has been resolved.
Oct 28, 17:45 EDT
Monitoring - Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
Oct 28, 17:11 EDT
Update - We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.
Oct 28, 16:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 16:11 EDT
Investigating - We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.
Oct 28, 15:57 EDT

Oct 27, 2026

No incidents reported.

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