Monitoring - Promotions - Single promo codes and batch promo codes are now functional, though we are aware that some users may still be experiencing issues. We are continuing to monitor the situation closely to ensure full stability for all sellers. We are also progressing on VIP access codes.

Analytics - Active subscriber counts are now visible. We are actively investigating additional issues with subscriber analytics.

May 02, 2025 - 04:55 EDT
Update - We are continuing to investigate this issue. Single promo codes are now working. We are actively working on batch promo codes and VIP access codes.
Apr 16, 2025 - 09:51 EDT
Investigating - We are currently investigating the issue.
Apr 03, 2025 - 14:31 EDT
Website Operational
Billing ? Degraded Performance
On-Site Player Operational
Embedded Player Operational
Upload Operational
Create Operational
Conversion ? Operational
API Operational
Mobile/ TV Apps ? Operational
Live Analytics Operational
Support Systems ? Operational
Live streaming features Operational
VOD Analytics Degraded Performance
Record Operational
Transcript Editor ? Operational
Interactive ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance May 19, 2025 01:00-02:00 EDT

Update - We will be performing scheduled database maintenance required by our cloud service provider during off-peak hours for US/EU customers. While we do not anticipate any service disruptions, our main database may experience brief impacts in the event of unforeseen complications.
May 15, 2025 - 15:07 EDT
Scheduled - Vimeo Site, API and Player will be affected
May 19, 2025 - 01:00 EDT
May 16, 2025

No incidents reported today.

May 15, 2025
Resolved - This incident has been resolved.
May 15, 07:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 18:07 EDT
Identified - The issue has been identified and a fix is being implemented.
May 14, 18:01 EDT
Update - We are continuing to investigate this issue.
May 14, 17:32 EDT
Investigating - We are currently investigating this issue.
May 14, 17:21 EDT
Resolved - This incident has been resolved.
May 15, 02:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 02:04 EDT
Investigating - We are currently investigating this issue.
May 15, 01:50 EDT
May 14, 2025
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Resolved - This incident has been resolved.
May 8, 13:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 13:25 EDT
Investigating - We are currently investigating this issue.
May 8, 12:21 EDT
Resolved - This incident has been resolved.
May 8, 10:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 10:52 EDT
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
Resolved - This incident has been resolved.
May 3, 04:00 EDT
Investigating - We are experiencing a partial outage on AskAI with intermittent errors. This is currently being investigated.
May 3, 00:48 EDT
May 2, 2025
Resolved - This incident has been resolved.
May 2, 21:53 EDT
Identified - The issue has been identified and a fix is being implemented.
May 2, 20:37 EDT
Investigating - We are currently investigating this issue.
May 2, 19:08 EDT