Elevated error rates on Vimeo

Incident Report for Vimeo

Resolved

This incident has been resolved.

Posted Jan 12, 2021 - 12:01 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2021 - 11:32 EST

Identified

The issue has been identified and a fix is being implemented. Users may continue to experience impacted site functionality.

Posted Jan 12, 2021 - 11:04 EST

Update

We are continuing to investigate this issue.

Posted Jan 12, 2021 - 10:49 EST

Investigating

We are currently investigating an issue with elevated error rates on Vimeo.com. This may result in upload and playback errors as well as issues loading pages for some users.

Posted Jan 12, 2021 - 10:44 EST

This incident affected: Website, On-Site Player, Upload, Conversion, API, Live Analytics, and Live streaming features.