Degraded Performance Streaming in Europe

Incident Report for Vimeo

Resolved

This incident has been resolved.

Posted Sep 16, 2021 - 10:11 EDT

Monitoring

The issue is now resolved and we are continuing to monitor the performance.
Please use the default RTMP URL below:
rtmps://rtmp-global.cloud.vimeo.com:443/live

Posted Sep 16, 2021 - 08:31 EDT

Investigating

We have recently become aware of an issue with streaming to our servers from Europe with rtmps://rtmp-global.cloud.vimeo.com:443/live

In the meantime, we recommend switching to the European ingest proxy

rtmp://rtmp-europe-west3.cloud.vimeo.com/live

The stream key will remain the same.

Posted Sep 16, 2021 - 07:53 EDT

This incident affected: Live streaming features.