Vimeo Live Audience Chat Outage

Incident Report for Vimeo

Resolved

Audience chat for Vimeo Live events is now functional on Vimeo and embeds.
Posted Jun 10, 2021 - 14:00 EDT

Monitoring

Developers have identified the root cause of the issue and a fix has been implemented. This may involve restarting the chat module from the live settings.
Posted Jun 10, 2021 - 13:11 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 10, 2021 - 12:43 EDT

Investigating

We are currently investigating an issue with Audience chat for Live events. Currently, this issue does not impact embedding.
Posted Jun 10, 2021 - 12:20 EDT
This incident affected: Live streaming features.